You will get quick and free support by the large user community of VietQL. This help is available via the mailing lists and help forums on Sourceforge.
If you own a commercial version of VietQL, you get immediate e-mail or phone support through the support e-mail contacts and phone numbers supplied with your license for one year after purchase.
To obtain free support use the VietQL Help forum on Sourceforge. Many knowledgeable VietQL users regularly visit this forum and may aid you in setting up your free version of VietQL in your particular environment.
If you need direct support you may submit a support request.
These forums are visited by the VietQL project team about once a week.
For direct and immediate help you should consider to buy a commercial license which comes with one year of free support.